Ability to serve hygienic, delicious and quality food
Ability to serve variety of cuisine
Well dressed and well trained staff in table set up and traditional serving
Planning should be proper
Good taste and professional presentation
Good customer service
Excellent organizational skills
A friendly, hospitable personality
The ability to multitask
Ability to maintain total cleanliness during and after the serving of food
The Caterer Agency should have at least ten (10) years of experience in providing catering services satisfactorily to reputed organizations ( proof should be furnished.)
Should have a minimum annual turnover of Rs.50.00 lakhs per annum in catering. (Proof of audited balance sheets to be furnished).
Profile of the Agency: The applicant Agency should submit full details of their profile in the Application Form.
Should have been registered with Statutory authorities in Telangana wherever and whichever required (as indicated below):
Registrar of Companies under the Companies Act 1956.
License issued by Food & Safety Standards Authority of India under FSS Act 2006.
GHMC Hyderabad (Trade License)
Employees State Insurance Corporation.
Regional Provident Fund Commissioner
Commercial Taxes Department Govt., of Telangana for VAT
Commissioner of Central Excise & Customs for Service Tax.
Valid License from Labour Department.
ISO Certification / any other credentials if available.
Those who are defaulters to Shilparamam are not eligible to apply.
No cooking would be allowed in Shilpakalavedika Dining Hall / Kitchen or anywhere in its premises. The cooked food can be brought and warmed up in the kitchen room for serving. Address of the central kitchen of the caterer with proof is to be furnished.
Cooking is permitted in Rock Heights, Mountain Heights and Sampradaya Vedika of Shilparamam in the space allotted specifically for the purpose.
The Agencies selected as empanelled caterers shall have to furnish a Security Deposit of Rs.5.00 Lakhs in shape of Demand Draft, drawn in favour of "The Special Officer, Shilparamam, Hyderabad". The Security Deposit will be interest free and will be refunded after expiry of Agreement period.
The Empanelled Caterers shall have to pay an amount of Rs.50,000/- in shape of Demand Draft, drawn in favour of "The Special Officer, Shilparamam, Hyderabad", towards royalty for one year. The hirer of the Function Venues of Shilparamam and Shilapkalavedika can choose any Catering Agency of his / their choice out of the empanelled Caterers and finalise the menu and the rates etc., Shilparamam will not come in to picture and it will have no say.
The tent house material required for the functions will be supplied by the empanelled tent house suppliers of Shilparamam.
Empanelled Caterer shall have to obtain at his own cost all licences, permissions etc., as may be required by law and shall pay service tax and other taxes imposed by Government / Municipal Authority / Agency, from time to time. He shall produce proof of such payment to Special Officer, Shilparamam on demand.
The empanelled Caterer should remit the Service Tax and other statutory taxes on the billed amount received from the party within 5 days on completion of the event.
The empanelled Caterer shall not lease or sublease his contractual obligation to third parties. The premises and its facilities will have to be utilized by the empanelled caterer only for the purposes as described in the agreement.
The empanelled Caterer should not keep their Material / Goods / Transport Vehicles etc., in the premises of Shilparamam. After completion of the function, he will have to get the area cleaned and removed litter debris, leftover food and waste material from the venues at his own cost within 3 hours after completion of the function. Any deviation in this aspect will entail for his removal from the approved panel.
The empanelled Caterer shall behave courteously with the parties and shall not indulge in argument and enter into quarrels.
Preference will be given to those, who can cater to the needs of the hirers of the venues namely : Andhra, Telangana, Nawabi, Punjabi, Gujarati, Rajasthani etc.
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